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I understand your request and I will help you improve your British spoken English specifically for talking about emails at work in Microsoft Outlook — how to speak to colleagues and pharmacists, which words and expressions to use, and how to sound natural and professional in the Birmingham & Solihull Mental Health NHS Foundation Trust setting. I’ll give you 30 sets total (each set = one long conversation + one long story), one set at a time as you asked. Here is Set No. 1 — a long conversation followed by a long story. After each I include vocabulary, useful phrases, and short practice tips you can say aloud. Set 1 — Conversation (long) Characters: You — Pharmacy Assistant (PA) Sam — Senior Pharmacist (SP) Leah — Pharmacy Technician (PT) Scene: The dispensary office, midday. You’re standing by a computer with Outlook open. You: Morning Sam, morning Leah. We've got an email from Ward 3B — it's from the charge nurse, Claire, saying that they're short on olanzap...
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Personality Disorders

  Personality Disorders Personality disorders are a group of a 10 mental health conditions that involve long-lasting, disruptive patterns of thinking, behavior, mood and relating to others. People with personality disorders often don’t realize their thoughts and behaviors are problematic. Overview What is a personality disorder? A personality disorder is a mental health condition that involves long-lasting, all-encompassing, disruptive patterns of thinking, behavior, mood and relating to others. These patterns cause a person significant distress and/or impair their ability to function. There are 10 types of personality disorders, each with different characteristics and symptoms. Personality is vital to defining who we are as individuals. It involves a unique blend of traits — including attitudes, thoughts and behaviors — as well as how we express these traits in our interactions with others and with the world around us. Personality disorders may cause distorted perceptions of reali...
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